About Us
Being a web hosting client can be embarrassing - you often have to cope with server downtimes and an inadequate and slow customer support service. To top it off, you have to log at least in two admin interfaces in order to administer your domain names, billing transactions and your website itself. When we started Madaiweb, we tried to alter all that.
A Pioneering Hosting Approach
The web hosting Control Panel is the part of the hosting platform that the clients in fact see. And ninety percent of the web hosting providers out there employ the very same hosting Control Panel - cPanel. We, however, consider cPanel to be obsolete and tough to work with - it simply frustrates our work. That is why we reached the decision to use another web hosting Control Panel - the Hepsia Control Panel. It's new, has an ultramodern look & feel and offers billing, domain and website administration options, so you can manage all facets of your online presence from one single place. Besides, it has a drag & drop File Manager, so you won't have to use third-party FTP software. Our tests have demonstrated that the Hepsia web hosting Control Panel is three times faster than other web hosting Control Panels! We have also created a Control Panel demo - you can check for yourself how Hepsia functions.
A Stable Hosting Service
Your web site needs to be online. This is the reason why we lean on extremely fast web hosting servers powered by the powerful combination of Linux and Apache. We are also partnering with four state-of-the-art datacenter facilities where you can host your web sites. This allows us to offer a ninety-nine point nine percent uptime guarantee.
A Client-Centered Approach
Last, but certainly not least - we are there for you! We have Live Chat reps who are there to reply to all your pre-sale enquiries and to help you fix minor technological issues. We have a top-class 24-7-365 customer support service. We offer a one-hour response time guarantee, but in the majority of instances our customer care team reps reply to trouble tickets in less than 20 minutes!